Keamanan & Penanganan Data

How your files, payments and account data are protected on PDF Editor HQ.

Alat yang berjalan di browser Anda

Utilitas teks dan developer — formatter JSON, HTML, dan Markdown, alat hash, Base64, JWT, dan URL, alat case dan jumlah kata, pemeriksa diff, pemilih warna, generator kata sandi dan lorem-ipsum, serta generator QR — memproses masukan Anda sepenuhnya di perangkat Anda. Untuk alat ini, masukan Anda tidak pernah meninggalkan browser dan tidak pernah diunggah ke server.

Alat yang berjalan di server kami

Every tool that processes an uploaded PDF, document or image — merge, split, rotate, organize, compress, watermark, password protection, signing, annotation, form filling, PDF editing, OCR, and all conversions to and from Word, Excel, PowerPoint, images, HEIC and camera scans — requires server-side processing. Your file is sent over an encrypted HTTPS connection, processed, and automatically deleted once processing is complete. We do not retain your uploaded files and have no access to them after processing.

Yang tidak pernah kami lakukan

  • Kami tidak pernah menggunakan berkas atau konten Anda untuk melatih model AI.
  • Kami tidak pernah membagikan file Anda kepada pihak ketiga, dan kami tidak pernah menjual data Anda kepada siapa pun.
  • Kami tidak pernah menyimpan berkas Anda setelah pemrosesan selesai.
  • Kami tidak pernah menambahkan watermark pada hasil Anda.

Pembayaran

Paid subscriptions are processed by our payment provider, Paddle, which acts as the merchant of record. Your full card details go directly to Paddle and are handled under industry payment-card security standards — they are never received or stored on PDF Editor HQ servers. Every paid subscription is covered by a 14-day money-back guarantee.

Data akun Anda

Akun gratis hanya menyimpan data yang Anda berikan — nama, email, dan pengaturan profil — beserta paket dan penghitung penggunaan Anda. Anda dapat meminta penghapusan menyeluruh atas akun dan seluruh data terkait kapan saja dengan menghubungi dukungan; penghapusan bersifat permanen dan tidak dapat dibatalkan.

Melaporkan masalah keamanan

If you believe you have found a vulnerability in PDF Editor HQ, please report it through our contact form with "Security" in the subject and include steps to reproduce. We review every report and will respond as quickly as we can. Please give us reasonable time to fix an issue before disclosing it publicly.

Hubungi kami soal keamanan