Frequently Asked Questions - PDF Editor HQ Help Center
Find answers to common questions about our PDF tools
Get quick answers to frequently asked questions about PDF Editor HQ's PDF editing and conversion tools, features, pricing, and support. Everything you need to know about our platform.
PDF Editor HQ is an online PDF toolkit. You can edit the text inside a PDF, merge, split, rotate, organize and compress files, sign and annotate documents, fill PDF forms, protect files with passwords, and convert between PDF and Word, Excel, PowerPoint, HTML, CSV, text and images. Files are processed on our secure servers over HTTPS and deleted automatically after processing. We never sell your data.
No! PDF Editor HQ runs right in your web browser — no downloads, installations, or plugins required. Just visit our website and start working immediately. Files are processed on our secure servers over an encrypted HTTPS connection and deleted automatically afterward — never stored, shared or sold.
Yes — every PDF tool is usable for free with a generous daily allowance, no account required. Premium removes the daily caps and adds batch processing, larger files and priority conversion, covered by a 14-day money-back guarantee.
PDF Editor HQ provides a complete PDF suite: a PDF text editor, merge, split, rotate, organize, compress, watermark and password tools, e-signatures, annotation, form filling, PDF to Word / Excel / PowerPoint / HTML / CSV / text / images conversion, Office-to-PDF conversion, image and HEIC to PDF, camera scan to PDF, and searchable PDFs with a hidden OCR layer.
Yes — the PDF Editor works on the real text layer of your document. Click any line, change the words, font, size or color, white-out content or add new text, then download the edited file. No retyping and no conversion round-trips.
Conversions run through real document engines (not screenshots): PDF to Word, Excel and PowerPoint preserve layout, tables and fonts, and Office-to-PDF renders through LibreOffice so the PDF matches the original document. Scanned files go through OCR first.
Yes — draw, type or upload a signature and place it anywhere on any page, on any device, right in the browser. You can also fill AcroForm PDF forms and lock the finished file with an AES-128 password.
PDF first — plus Word (.doc, .docx, .odt, .rtf), Excel (.xls, .xlsx, .ods, .csv), PowerPoint (.ppt, .pptx, .odp), and images (JPG, PNG, WebP, HEIC) for creating PDFs. Exports include PDF, DOCX, XLSX, PPTX, HTML, CSV, TXT and PNG images.
Free users can upload files up to 5MB. Premium subscribers can upload files up to 50MB — enough for long scanned documents and image-heavy reports.
Most jobs are near-instant. Merging, splitting and rotating take a second or two; conversions and OCR on large scanned documents typically take 10–30 seconds.
Tools that naturally take several files (Merge PDF, Image to PDF, Scan to PDF) accept many at once on every tier. Batch processing — running one operation across many files in a single job — is a Premium feature.
You can use every tool without an account. Creating a free account lets you save your work across devices and track your daily free usage.
Premium subscribers get no daily caps on any tool, batch processing, larger uploads (50MB), priority conversion, an ad-free experience and email support.
Yes — the free plan already includes a daily allowance on every tool at no cost, with no credit card required. Paid subscriptions are covered by a 14-day money-back guarantee.
네! 계정 설정에서 언제든지 구독을 취소할 수 있습니다. 취소한 후에도 현재 결제 기간이 끝날 때까지는 프리미엄 이용이 유지되며, 이후 무료 기능으로 전환됩니다.
No. Your files are processed securely and are not permanently stored on our servers. They are temporarily cached for processing and automatically deleted shortly afterward for security and privacy.
Absolutely. We use industry-standard encryption for all data transmission. Your documents are processed in secure, isolated environments, and we never share your content with third parties. Privacy and security are our top priorities.
No. All your files and edits are completely private. Only you have access to your uploads and results. We maintain strict privacy standards and never share user content.
PDF Editor HQ works best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest browser version for optimal performance and access to all features.
Try refreshing the page and uploading again. Ensure your file is in a supported format and under the size limit — and for PDF tools, that the file is not corrupted or encrypted with a password you have not removed. If problems persist, check your internet connection or try a different browser. Contact support if issues continue.
문의 페이지의 문의 양식을 통해 지원팀에 연락하실 수 있습니다. 프리미엄 사용자는 더 빠른 응답 시간의 우선 지원을 받습니다. 일반적으로 영업일 기준 24시간 이내에 답변드립니다.
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